Overview
Greetings and welcome to your definitive guide on everything cTrader, the advanced platform for our customers globally. Our excitement is palpable as we bring cTrader into your arsenal. This guide offers thorough answers to your most pressing questions, useful links for platform download, starting steps, and expert tips to fully leverage your cTrader experience. It's pertinent to mention that access to cTrader is limited to our international users, with restrictions for U.S. residents.
Understanding cTrader
Created by Spotware Systems, cTrader is an all-encompassing trading platform that's renowned for its seamless user experience, state-of-the-art trading functions, and comprehensive charting tools. These features come together to provide a transparent and efficient trading environment. A concise video detailing cTrader's main features is available here.
Can you guide me through downloading cTrader for my trading needs?
Absolutely, cTrader offers a desktop app for Windows, a web application for cross-platform use (Windows, Linux, MAC), and mobile apps for both Android and iOS. Begin by visiting the official downloads page for cTrader to get started.
What's the process for locating trading instrument specifics on cTrader?
To locate specifics about trading instruments in cTrader, use the right-click function in the "Finder" window under the "Trader" menu on the left. After selecting an instrument, click on “Symbol Window” to discover details like swap rates and trading hours, with more information available on the official site.
What's the procedure for changing the language setting in cTrader?
To alter the language in cTrader, simply click on the “cogwheel” icon at the bottom left corner, go to the “General” section, and you’ll see the option to change the platform's language.
Can you help me understand how to log into my cTrader account?
Following account creation, cTrader sends out an email containing your login details, including a link to set your password. These credentials are universal across any cTrader accounts tied to your email.
How do I find the complete list of instruments in cTrader?
In cTrader, click the three stripes in the top left corner, go to the “Trade” section, and choose “All Symbols” to view every available instrument.
How do I use cTrader on my phone or tablet?
cTrader is mobile-friendly for both Google Play Store and Apple App Store. Simply install the app from your device's app store, sign in, and begin your trading activities.
What's the best way to access support for cTrader?
Check out the cTrader Help Center here for comprehensive support and resources tailored for the platform.
What steps can I take if my trades won't open in cTrader?
Review your internet connectivity for stability, verify that your trade size is appropriate, check the instrument's trading schedule, and ensure you have enough margin to support the trade. These checks can help troubleshoot the issue.
Simulated Position Sizing on cTrader
Please note the following information to assist you in placing your simulated trades:
Forex
Simulated volume of 10k is equivalent to 0.1 lots
Simulated volume of 100k is equivalent to 1 lots
Metals:
XAUUSD_x
Simulated volume of 10 oz is equivalent to 0.1 lots
Simulated volume of 100 oz is equivalent to 1 lots
XAGUSD_x
Simulated volume of 500 oz is equivalent to 0.1 lots
Simulated volume of 5000 oz is equivalent to 1 lots
Commodities
Simulated volume of 10 barrels is equivalent to 0.1 lots
Simulated volume of 100 barrels is equivalent to 1 lots
Indices:
NSDQ_x, ASX_x, CAC_x, DOW_x , FTSE_x, SP_x, and STOXX50_x
Simulated volume of 1.0 is equivalent to 0.1 lots
Simulated volume of 10 is equivalent to 1 lots
NIKKEI_x
Simulated volume of 100 is equivalent to 0.1 lots
Simulated volume of 1000 is equivalent to 1 lots
DAX_x
Simulated volume of 2.5 is equivalent to 0.10 lots
Simulated volume of 25 is equivalent to 1 lots
Crypto
Simulated volume of 0.1 is equivalent to 0.10 lots
Simulated volume of 1 is equivalent to 1 lots
cTrader: A Suite of Professional Charting and Analysis Tools
State-of-the-Art Charting Capabilities: cTrader offers unparalleled charting capabilities, incorporating adjustable timeframes, customizable indicators, and diverse chart types for an enhanced analytical experience.
Rich Technical Analysis Toolset: With its comprehensive selection of technical indicators and drawing tools, cTrader is ideally equipped for in-depth market analysis, catering to the needs of analytical traders.
Flexible Charting for Multi-Asset Monitoring: cTrader facilitates an improved trading experience by allowing traders to detach charts for use across several monitors, ideal for keeping tabs on multiple assets simultaneously.
Useful Resources
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How can I contact cTrader?
You can ask any questions directly to cTrader via their Forums. Please note, the more information on the problem that is provided (detailed description, screenshots, etc.), the faster your issue may be resolved. Alternatively, use the hot keys Ctrl+Alt+Shift+T while using cTrader desktop application to invoke a Troubleshooting form. Other helpful resources include:
What should I do if I encounter any issues with cTrader?
If you experience any issues, our support team is ready to assist you. Contact us via Live Chat, and we'll ensure your concerns are addressed promptly.