Overview
You are able to use your personal trading accounts in any of your personal devices.
However, it is essential to note that should any of the IPs you have employed for trading activities or devices be detected as being concurrently utilized by other individual traders, our internal risk team may potentially interpret this as a suspicious activity.
You are able to use a VPS, but please keep in mind that, if any of your IPs which you have used to trade through is detected to be used by other individual traders, this could be flagged as suspicious activity by our Risk Team.
The rationale behind this precautionary measure lies in the fact that such circumstances could imply the employment of services such as Account Management, Copy Trading, and similar prohibited practices.
Useful Tips to Avoid Flagging
If you use a VPN, use a paid one, choose a specific country each time you connect, and inform the Support Team.
If you use a VPS, take a screenshot of your IP address, store it for proof, and inform the Support Team.
If you are relocating your network connections, whether by moving to a new home or office, or if you are traveling, and inform the Support Team.
Refrain from using public IPs that can be access by many people, as hotel lounges, airports, coffee shops, etc.
Note: You are the sole responsible for your account credentials. If you believe your account is not secure, contact the Support Team to have the password changed.
Policy Reference
For a comprehensive understanding of our policies on multiple account usage, please refer to paragraph 12.2 of our Terms and Conditions.
This section outlines the restrictions and guidelines to ensure fair and secure usage of our services.